Privacy Policy

33pk's Privacy Policy — Your information is completely secure

33pk believes your personal data belongs to you. Find out exactly what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

How We Use Your How We Protect Your Data

SSL Encryption

The entire 33pk platform is secured with 256-bit SSL/TLS encryption. Every piece of data you submit passes through an encrypted tunnel.

Secure Data Storage

Your personal information is stored on firewall-protected servers. Multiple layers of security are in place to prevent unauthorized access.

Never Sold to Third Parties

33pk never sells your personal information to any third party. Your data is used solely to improve and deliver our services.

Anonymity

Data used for analytics is always anonymized. Your identity is never revealed.

User Controls

You can view, correct, or request deletion of your data at any time. Full control stays with you.

Regular Audits

33pk's privacy policy and security measures are regularly verified through independent third-party audits.

1. Introduction

Welcome to 33pk's Privacy Policy. This page provides a full explanation of what data 33pk collects, why it is collected, how it is stored, and what rights you have. Our privacy policy has been developed in accordance with Bangladesh's applicable data protection standards.

By using the 33pk platform, you confirm that you have read and accepted this Privacy Policy in full. We may update this policy at any time, so we encourage you to check this page regularly.

Our Commitment: Your data is protected with the highest level of security at 33pk. We never sell or rent your information to anyone.

2. What Information We Collect

33pk collects various types of information from users. This data comes from two main sources — what you provide directly, and what is collected automatically as you use the platform.

Information You Provide:

  • Full name, email address, phone number, and date of birth.
  • Username and password provided at registration.
  • National ID or passport details for KYC verification.
  • Mobile banking numbers for deposits and withdrawals (bKash, Nagad, Rocket).
  • Messages and attachments you send when contacting our support team.

Automatically Collected Data:

  • IP address, browser type, and operating system.
  • Device ID and mobile network information.
  • A log of which pages you visited on the platform and for how long.
  • Gaming history — records of bets, wins, losses, and transactions.
  • Cookie and session token data.
About Cookies: 33pk uses cookies to improve site functionality and user experience. You can manage cookies through your browser settings, though disabling certain cookies may affect the availability of some site features.

3. Purpose of Data Use

33pk uses your information for the specific purposes outlined below. We never use your data for anything beyond what is necessary.

Purpose Data Used Basis
Account Management Name, Email, Phone Contractual Requirements
Identity Verification (KYC) NID, Passport Legal Obligations
Transaction Processing Mobile Banking Number Contractual Requirements
Fraud Prevention IP, Device ID Legitimate Interest
Support Services Messages, Transaction Logs Contractual Requirements
Promotional Communications Email, Phone Your Consent

4. Data Sharing Policy

33pk does not sell or rent your personal information to third parties. In certain limited circumstances, a minimal amount of data may be shared.

  • Payment Processors: Relevant information is shared with bKash, Nagad, or Rocket as needed to complete transactions.
  • Game Providers: A limited amount of data is shared with licensed game providers to ensure gaming services are delivered properly.
  • Law Enforcement Agencies: 33pk is required to provide information when ordered by a court or directed by a valid legal authority.
  • Fraud Prevention Agencies: Data may be shared with industry-recognized bodies for fraud prevention purposes.
Please Note: In each of the above cases, only the minimum necessary information is shared. 33pk never discloses more data than required.

5. Data Retention Period

33pk does not store your information indefinitely. Each type of data is retained only for a defined period.

  • Account Information: For the duration the account is active and up to 5 years after closure.
  • Transaction Records: Up to 7 years as required by legal obligations.
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
  • Support Messages: Up to 2 years after a complaint is resolved.
  • KYC Documents: Retained as required by law.

6. International Data Transfers

33pk's servers may be located in various countries. Even if your data is transferred outside Bangladesh, 33pk ensures that the same standard of security is maintained everywhere. All international data transfers are governed by recognized data protection agreements.

7. Information on Minors

33pk strictly does not provide services to anyone under the age of 18. No data is collected from minors. If any such data is collected inadvertently, it will be deleted immediately. Parents or guardians with concerns are welcome to contact our support team.

18+ Verification: Age is verified at registration, and KYC documents may be requested where necessary to ensure no minors can access 33pk.

8. Third-Party Links & Services

The 33pk platform may integrate third-party games or payment gateways, each with their own privacy policies that 33pk is not responsible for. However, 33pk only works with trusted and verified partners.

9. Notice of Policy Changes

33pk may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email or posted as a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the revised policy.

Policy Information
Last Updated Jan 2026
Version v2.4
Language Bengali
Applicable Regions Bangladesh
Need Help?

If you have any questions about your data or wish to request its deletion, please contact our support team.

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Data Protection Your Rights

Under 33pk's Privacy Policy, each user is guaranteed the following rights.

01

Right to Access

You can find out at any time what information 33pk holds about you.

02

Right to Rectification

You can request corrections to inaccurate or outdated information through our support team.

03

Right to Erasure

Where there is no legal obligation to retain it, you may request that your data be deleted.

04

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

06

Right to Object

You may object at any time to your data being used for marketing or any other purpose.

Privacy Policy FAQ

No, 33pk never sells or rents your personal data to third parties. Your information is used solely to operate our services, maintain security, and meet legal obligations.

Yes, you can request deletion of your data at any time. However, certain information (such as transaction records) may need to be retained for a specified period due to legal obligations. Contact our support team for full details.

33pk only stores mobile banking numbers for the purpose of verifying transactions and processing withdrawals. The entire payment process is encrypted and handled in accordance with international security standards.

Even after an account is closed, certain data may be retained for 5–7 years for legal and compliance reasons. After this period, the data is permanently deleted. Transaction records may be kept longer as required by tax authorities and regulatory bodies.

Every promotional email includes an unsubscribe option. Clicking it will stop future marketing emails. You can also contact our support team to opt out of marketing communications.

Your data is safe — Start Playing Now

Your privacy is our top priority at 33pk. Register with confidence and enjoy the best gaming experience in Bangladesh.

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